First Aid Care for ShockBy Red Heart Association / March 5, 2021 First Aid Care for Shock When a person who has been injured or is ill shows signs and symptoms of shock, call 9-1-1 or the designated emergency number immediately. While you are waiting for help to arrive: Have the person lie flat on their back. Control any external bleeding Cover the person with a blanket to prevent loss of body heat. Do not give the person anything to eat or drink, even though he or she may complain of thirst. First Aid for Fainting First Aid Course Exam Back to: STANDARD FIRST AID CERTIFICATION